We want you to be completely satisfied with your Mo’Black Signature purchase. Please review our return and refund policy below.
Return Eligibility
Returns are accepted within 7 days of delivery for:
- Products received damaged or defective
- Wrong items delivered
- Products significantly different from description
Non-Returnable Items
Due to the nature of skincare products, we cannot accept returns on:
- Opened or used products
- Products without original packaging
- Items purchased during clearance sales
Refund Process
Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
How to Initiate a Return
To request a return, please contact us at hello@moblacksignature.com with your order number, reason for return, and photos of the product (if applicable).