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Mo'Black Signature
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POLICIES

Return & Refund Policy

We want you to be completely satisfied with your Mo’Black Signature purchase. Please review our return and refund policy below.

Return Eligibility

Returns are accepted within 7 days of delivery for:

  • Products received damaged or defective
  • Wrong items delivered
  • Products significantly different from description

Non-Returnable Items

Due to the nature of skincare products, we cannot accept returns on:

  • Opened or used products
  • Products without original packaging
  • Items purchased during clearance sales

Refund Process

Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

How to Initiate a Return

To request a return, please contact us at hello@moblacksignature.com with your order number, reason for return, and photos of the product (if applicable).